At Garnish, we want your hair extension experience to be exceptional. In order to ensure we can provide the highest quality experience, we have created a simple process for you to follow.
The first step is filling out the extension application found here. The application provides vital information for us in determining if we will be able to help you reach your hair goals through our extension services. We have also added information into the application such as general price ranges and the need for extension maintenance in order to help you completely understand the commitment of extensions prior to coming in for your consultation.
Having an in-person consultation is incredibly important to us as it allows us to speak with you face-to-face about your hair goals, any concerns that you have, along with being able to see and feel your hair in person. Photos do not always accurately represent your hair’s condition, color, or texture, which is why we require you to come into the studio for a consultation prior to scheduling an extension application. This also allows us to color match your hair if you decide to move forward with scheduling your extensions. Our extension consultations are $50, which is applied towards your extensions on the day of application.
If you are an out of town guest who will be traveling to Garnish to receive your extensions, we do offer a FaceTime consultation. A FaceTime consultation is conducted just like an in-person consultation, except that we are not able to provide an exact quote due to not being able to see your hair in person. Instead, we provide an estimate for your services along with an estimate for the length of your services.
THE COLOR MATCH
As we just mentioned, we are often able to color match your hair during your consultation appointment, however, occasionally because of circumstances a separate appointment is required for this. If you get your hair colored at a different salon, or if your color may fade prior to your application, we may ask you to come into the studio for a complimentary 15 minute appointment so that we can see your current color in person and match it perfectly.
Once you’ve decided to move forward with your extension transformation, we have you place a 50% deposit in order to secure your extension application reservation. The deposit is fully refundable up to 14 days prior to your scheduled application.
After the deposit is secured, we schedule your extension application. If you are also receiving color prior to or along with your extension application, the scheduling process typically follows one of two paths. First, we schedule your color service 1-2 weeks prior to your extension application. The second option is scheduling everything on the same day, which can be a several hour long appointment. Different color needs (such as corrective color) may require one of these options specifically. Much of the time, both options are available.
How quickly we are able to schedule your reservation depends on the length of the appointment along with your availability and your stylist’s availability.
Every extension method that we offer (with the exception of Halos and temporary Crown Extensions) requires some level of maintenance. We ask that if you choose to move forward with receiving extensions that you are committed to coming in at the suggested maintenance schedule in order to ensure your extensions remain safe and healthy for your natural hair. Most methods require maintenance every 6-8 weeks in order to maintain the quality of the extensions and the integrity of your hair.